Terms and Conditions
We have made every effort to display as perfectly as possible the colours of our products that appear on mlmllondon.com. However, as computer monitors may vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
Please note that natural leathers and textiles are not flawless and therefore no exchanges/refunds will be given for this purpose.
RETURN & EXCHANGES
We are unable to accept or exchange returned items, which are ripped, scratched (leather goods) or dirty and the item will be sent back to the customer at their cost. Please refer to our Delivery & Returns page for more information.
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within three months of purchase. Please note that all items that are damaged as result of wear and tear are not considered to be faulty.
For all faulty items outside our Returns policy please contact firstname.lastname@example.org
All orders are subject to acceptance and availability.
On certain merchandise you may be given the opportunity to add the item to your wish list, in these circumstances you will be asked to make an advance payment, this means that you are able to make an advance purchase. This will ensure that you have priority to the merchandise once we receive this item in stock. Your rights for advance purchases are the same as a normal purchase. Please also note that in certain circumstances we may not be able to deliver you the selected advance payment merchandise due to production problems. If this happens we will notify you by e-mail and refund your advance payment.
COMPLAINTS & COMPLIMENTS
We try our very best to provide the highest quality customer service to all our customers. If you have any issues, complaints, compliments or feedback please do not hesitate to e-mail us on email@example.com
Thank you for shopping at MLML LONDON.